I didn’t got my refund yet!

  • Unknown's avatar

    Hey there, I have cancelled my WordPress personal plan of ₹2400 4 days ago. I didn’t got my refund yet. I need the money urgently. Please refund me the money as soon as possible. I can’t wait anymore.

    The blog I need help with is: (visible only to logged in users)

  • Hi,

    You will be refunded to the same payment method you used for your purchase. After processing, refunds usually take about ten days to appear on your statement. For credit card refunds, it could take up to 1-2 billing cycles for the refund to show up. International refunds can take even longer to reach you. Your financial institution is going to be able to tell you when to expect the refund and how it will be listed on your statement.

    You can read more about the refund process here: https://en.support.wordpress.com/refunds/

    I’ve added the modlook tag to this post, a Staff member will confirm with you.

    All the best.

  • Unknown's avatar

    Hi arjunbharti,

    We sent a full refund on 2nd June 2018 and there is confirmation of this in your Billing History:

    https://wordpress.com/me/purchases/billing

    As @catkiinson mentioned, refunds usually appear on your statement after 10 business days. International refunds (outside the US) can take a little longer but rest assured, the money has been sent from our side.

    I’ll be here if you have any questions.

  • Unknown's avatar

    Hey gemmacevans,

    I am from India. Today is the 5th day after the refund request. So, can you tell me any how many more days it takes to get the money back?

  • Hi there,

    As both @catkiinson and @gemmacevans have said above, it can take up to 10 business days for a refund to appear in your account, and exactly how long also depends on your bank, not on us.

    If you haven’t yet received the refund after two weeks, please contact your bank directly to follow up, as we have no control over how long they take to process the refund after we issue it.

  • Unknown's avatar

    Thanks for the support. I got my refund today :)

  • Unknown's avatar

    That’s great to hear, thanks for letting us know :)

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