I didn't pay my domain fees and now my whole account is gone

  • Unknown's avatar

    The site I actually need help with no longer exists as I described in the title. It was (email visible only to moderators and staff). I assumed that it would revert to a non hosted site and I’d still have access to my account, but it’s completely gone, with 3 or 4 years worth of work. Is there anyway I can get access to it? I don’t have any of the information requested on the account recovery page either like paypal transaction id’s. I no longer have the email address that I started wordpress with either. Any Help much appreciated. Thanks

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    gosh. it wouldn’t publish the old blog name. [email redacted]
    kilaheem.com
    ??

  • Hi there,

    Your site still exists at the free address, https://kilaheem.wordpress.com/, but your domain, kilaheem.com, expired in April and is no longer registered with us.

    I also see that your site belongs to a different username account, which is why you can’t access it with this account. You’ll need to log in as the account that owns that site in order to access it.

  • Unknown's avatar

    Great news my site exists. I still can’t get into it though. Do passwords expire after a period of inactivity? Because it was saved in my key chain but wouldn’t accept it, that’s why I got confused.
    I don’t know what email the account is registered to. I can’t figure it out a can’t use the account recovery form because I don’t have any of those pieces of ID being requested. Are there any other options?
    Thanks a lot for the reply. Wasn’t sure if anyone would. :)

  • Unknown's avatar

    Yeah, I realise this account is a different one, I created this for another project and am just using it to get access to the forum.

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