I didnt receive refund

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  newwy1615 · Member · Feb 7, 2021 at 1:02 pm

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  I didnt receive refund

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  staff-totoro · Staff · Feb 7, 2021 at 10:13 pm

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  Hi there,

  I can confirm you have cancelled the upgrades and issued a refund for your original purchase amount.

  You can expect to see the funds in your account in the next 10-14 business days, and can see a receipt confirming this refund here:  https://wordpress.com/me/billing

  Due to the time it takes to process a refund (when the currency is not in USD$) I would not expect to see a refund this early given that you cancelled only 3 days ago and two of those days occurred over the weekend, when banks do not process transactions.

  Thanks for your patience!