I didn't receive the money

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  finansugide · Member · Mar 28, 2017 at 2:40 am

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  Hi, I can see the ‘billing’ info, that you made a payment for me of 13$ in February, but I did not receive it to my account. Please check if the payment was really done correctly or maybe some information was missing and you couldn’t do it?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 28, 2017 at 3:30 am

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  We pay wordpress.COM for upgrades. They do not pay us.

  As I don’t understand what the issue is here I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-doublebassd · Staff · Mar 28, 2017 at 3:32 am

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  Hey there,

  I checked and it was not yet refunded. But, I have canceled your subscription for finansugide.lt and refunded the charges back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.

  Please let me know if you have any other questions.

  Take care,