I didn’t recieve my refund after cancelling subscription

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  mauryagulabr · Member · Sep 23, 2018 at 4:38 pm

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  Actually I had upgraded to premium and then cancelled my subscription.
  hence I had done payment in parts using two different sources.I received money in one source but I am still waiting for refund from other source.Could you please check.

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Sep 23, 2018 at 5:00 pm

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  Hi there, I’ve tagged WordPress.com staff to help you with this issue. In the meantime though, you may wish to refer to this page: https://en.support.wordpress.com/refunds/

  You will be refunded to the same payment method you used for your purchase. After processing, refunds usually take about five to ten business days to appear on your statement. For credit card refunds, it could take up to 1-2 billing cycles for the refund to show up. International refunds can take even longer to reach you. Your financial institution is going to be able to tell you when to expect the refund and how it will be listed on your statement.

  You’ll likely receive a response within a few hours from a staff member: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope this gets resolved soon. :)

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  thesacredpath · Member · Sep 23, 2018 at 8:23 pm

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  Hi @mauryagulabr, I checked your account and it does show two refunds were issued. Keep an eye on the statement and it should show up. See the link that @torres126 provided above.