I do not receive my activation email

• 

  uridian · Member · Dec 13, 2015 at 4:38 pm

  • Copy link
  • Add topic to favorites

  hello signed up since Sept. 14 , and has not reached my confirmation email , I get the other but I can not publish my site, I get a message saying that I have to activate my account box . forwarding pressed the button , it tells me that was already submitted , check my email and do not appear, not in spam and not blocked .

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Dec 13, 2015 at 11:09 pm

  • Copy link

  When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. (I did that for you.)

  How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

• 

  staff-doublebassd · Staff · Dec 14, 2015 at 8:32 pm

  • Copy link

  Hi there,

  We apologize for the issue you were having activating your account, but I went ahead and fixed the issue on our end. Please try accessing/publishing again and let me know if you have any issues.

  Thanks!

• 

  uridian · Member · Dec 15, 2015 at 5:57 am

  • Copy link

  great, as it works

  thank you very much .

• 

  staff-doublebassd · Staff · Dec 15, 2015 at 4:03 pm

  • Copy link

  You’re quite welcome!