I do not want to change my account

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  jannekebulenshotmailcom · Member · Feb 23, 2021 at 2:40 pm

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  I had a account already but I could not login. Now I changed the account. But I just want my account back and login

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  staartmees · Member · Feb 23, 2021 at 3:05 pm

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  Are you talking about jannekebulens? To restore access to that account you find several options at https://wordpress.com/support/account-recovery/

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  helper-heroponriki · Member · Feb 23, 2021 at 3:18 pm

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  Hi there:

  If you have the transaction IDs from charges on this account, you can use the Account Recovery form to prove ownership of the site, then WordPress.com support can help you from there. You can find that form here:

  https://wordpress.com/wp-login.php?action=recovery

  Just fill out as much information as you have including an email address where Support can get in touch. The transaction ID will be on your bank statement as WordPress followed by a letter/number code. They’ll look like this:

  WordPress XXXXXXXXXX

  You can read more about what the account recovery process entails here:

  https://wordpress.com/support/account-recovery/

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  helper-heroponriki · Member · Feb 23, 2021 at 3:18 pm

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  If you still need help, can you let us know what the URL is of the site where you’re having this problem? Once we have that information, we’ll be better able to advise. Thank you!