I don’t have access on sites.
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The problem is that, specific to one network (NASK), the following sites cannot be accessed:
https://neosensory-development.mystagingwebsite.comHere is the diagnostic data:
https://atomizer.nasksa.pl/index.php/s/5cq3kqRcGqJLTKjImages from 1-4 are over the NASK network, while images from 5-6 are over an alternative link.
Please solve the problem.
WP.com: Unknown
Jetpack: Yes
Correct account: Unknown -
Hi there:
Please do not create duplicate threads. I’ve removed your other posts and will reply to you here.
We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re not able to access the backend of your site to take a closer look.
The good news is that because your host uses the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the community forums here:
https://wordpress.org/support/forum/how-to-and-troubleshooting/
The folks in the open-source forum are more familiar with these issues and are in the best position to help.
I hope this points you in the right direction.
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Hi:
Please verify the traffic is staying with you
traceroute to 199.16.173.167 (199.16.173.167), 30 hops max, 60 byte packets
1 195.187.245.65 (195.187.245.65) 0.326 ms 0.281 ms 0.277 ms
2 194.92.0.165 (194.92.0.165) 2.637 ms 2.572 ms 2.513 ms
3 195.187.255.178 (195.187.255.178) 1.182 ms 1.218 ms 1.114 ms
4 z-NASK-COM.poznan-gw2-amsix.rtr.pionier.gov.pl (212.191.237.73) 4.669 ms 4.607 ms 4.649 ms
5 * * *
6 wordpress.com (198.181.119.165) 22.420 ms 21.982 ms 21.923 ms -
Hello there,
As these sites are not hosted with WordPress.com, we would not be able to assist with this request.
For information regarding traffic and hosting you would need to reach out to the hosting providers of the site.
It looks like these sites could be with Siteground, so you would need to reach out to Siteground support: https://www.siteground.co.uk/tutorials/getting-started/getting-help-from-our-support-team/
I hope this helps.
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