I DONT HAVE ACCESS TO MY SITE AND DASHBOARD

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  atulhpcapp · Member · Nov 18, 2024 at 3:13 am

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  Help! I can’t access the settings/database for my site and I have no way of live chatting or accessing my business subscription since wordpress says I no longer have access to it. Is there any quick way to get this fixed?

  TRIED MULTIPLE TIMES TO CONNECT O HAPPINES ENGINEERS BUT NO RESPONSE

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  carmochloe · Member · Nov 18, 2024 at 4:17 am

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  Sorry to hear you’re having trouble accessing your site. For account access and billing issues, the fastest way to get help is to email help@wordpress.com where the support team can verify your account details and assist you directly.

  Since this involves your business subscription and site access, it’s important to have the support team look into your specific account. Please include your site URL and any relevant billing information in your email to help them assist you more quickly.

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  staff-rinaz17 · Staff · Nov 19, 2024 at 10:37 am

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  Hello!

  We have replied to you via support ticket. The issue has been fixed. Thank you for your patience!