I don’t have donations or payment in my block editor.

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  britx3 · Member · Aug 31, 2024 at 3:18 pm

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  I guess I should start off by saying I can only access the block editor from the Jetpack app on my phone. But nevertheless where I can access it, I don’t have donations or payment. I’ve tried searching but they are just not there. Any advice? I’ve emailed support but haven’t heard back.

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  tanjoymor · Member · Sep 5, 2024 at 5:41 pm

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  @britx3 There are some limitations when working with the Jetpack app on your phone. If you only have access to edit your site by phone, I’d recommend trying to use a mobile browser for this particular feature.

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  tanjoymor · Member · Sep 5, 2024 at 5:46 pm

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  Also, I checked on your support request and do see that we replied, please be sure to check spam and junk folders, and other filters to see if you can find it in your email.

  But in further checking your site, I’m seeing that you have the Classic Editor plugin active, this is why you don’t have the Block Editor through a browser.

  If you go to your installed plugins from your main dashboard, you can deactivate the Classic Editor plugin and then you’ll have proper access to the Block Editor.

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  britx3 · Member · Sep 6, 2024 at 2:26 am

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  @tanjoymor thank you for responding! I ended up just opting for a plugin. For some reason I didn’t have donations or payment even after I was able to access the block editor (some looking into it on my own found that you were right about the plugin clashing), but all is resolved!

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  tanjoymor · Member · Sep 6, 2024 at 6:04 pm

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  @britx3 Yes, even with the Classic plugin deactivated, on the Jetpack app certain blocks won’t be available, but they would be available through a browser.

  But glad to hear it’s resolved!