I don’t have my backup codes and the sms option is not working.

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  erratica101 · Member · Apr 16, 2020 at 6:52 pm

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  Hi guys, i lost my backup codes and whenever i request a code to be sms’ed to me, i’m not receiving any messages. can you please help?

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  staff-zinnia · Staff · Apr 17, 2020 at 1:30 am

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  Please send us an email to passwordhelp@wordpress.com so we can have a look at the options for you.

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  staff-zara · Staff · Apr 18, 2020 at 2:39 am

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  Hi there,

  I see you’ve also opened an email support ticket with us, so I’ll reply to you there.