I don’t know how to access my site
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Hello! I have a blog site, I think it was connected to FB. A few months ago, I deactivated FB account and that’s when I realised that I also don’t have the access to the blog site anymore. Later I remembered that I also changed the e-mail address in the FB info, becaise the previous one is so full that no e-mail comes through. Now I log in to WordPress using my current e-mail, but I have no sites available. The blog is online, I see it if I type the link, but I have no access to log in. Does anyone have any experience with this and how to get access?
Thank you in advance!
Nika
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Hi there!
What’s the address of tyour blog site?
Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:
https://wordpress.org/support/forums/ -
Hey! Thanks for replying. This is the link: https://nikapicelj.wordpress.com
Best regards,
Nika -
Every WordPress.com blog has a sole owner. It is the person with the WordPress.com username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard. The Admin login link to the dashboard for every blog hosted by wordpress.com is:
http://NAME_OF_BLOG.wordpress.com/wp-admin/
* You will have to replace “name_of_blog” with the actual blog’s name in that URL.
After the blog’s owner logs in clicking this link should display all blogs registered under the same username account, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden
If the blog’s owner does not see the blog here http://en.support.wordpress.com/my-blogs/ then they need to follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility
If the log-in information is lost they need to visit https://en.wordpress.com/wp-login.php?action=lostpassword
If you do not have the required access you need to contact the person who registered the account and site under it and have them transfer the sites to your username account by using this process. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
If you check each and every possible email address and account and are not successful gaining access to the blog(s) then you must complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff, and provide proof ownership, so they can contact you by email ie. not on these public support forums, which are available to everyone with internet access.
Support Staff cannot breach the privacy policy and provide the log-in information. You have to provide proof ownership to Account Recovery Staff to gain access https://en.support.wordpress.com/account-recovery/
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Thank you for this perspective, I was using the wrong nickname to log in. :)
Best regards,
Nika
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