I don’t know if I refunded the customer successfully

  • Unknown's avatar
    vapetroppe · Member ·

    Hi,

    I was trying to refund a customer. However, I did not know how to give a refund then. So, I accidentally changed the status from Processing to Refunded. Then, the order showed it was refunded. However, I don’t think I did it correctly. So, I changed the order status from Refunded to Processing again, and went to the order detail and clicked the Refund Button. Now, I don’t know if this order has been refunded successfully or not. Because it does not look right.

    Can someone please help me to check? Thank you.

  • staff-totoro · Staff ·

    Hi there,

    You have posted in the support forum for WordPress.com sites, but it sounds like your question relates to the WooCommerce plugin instead.

    We are not able to help with that here, but you can reach WooCommerce support staff at this link: https://wordpress.org/support/plugin/woocommerce/

    Hope this helps!

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