I don’t know why my website cannot login even doesn’t show on internet

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  vietsnack1 · Member · Oct 1, 2020 at 2:21 pm

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  Hi, I am bought the plan for 12 months then now I cannot visit my website, and they said it is not insecurity, please help my business!

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  shubhamgmath · Member · Oct 1, 2020 at 2:26 pm

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  Hi vietsnack1

  Can you please mention your site URL?

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  vietsnack1 · Member · Oct 1, 2020 at 2:33 pm

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  it’s vietsnack1.com

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  staff-mckluskey · Staff · Oct 2, 2020 at 8:27 am

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  Hi there!

  Looks like your domain has been suspended because you never verified it. You will want to reach out to your registrar directly. We can’t help as your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, we can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.