I don’t receive my credits after cancelation the subscription
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I have purchased pro subscription from WordPress using my WordPress credits and due to some reason i canceled my subscription before 14 days, but i don’t received the credits yet. Its been more than 10 days
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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i did not get the refund till now, please refund my balance as soon as possible
I don’t have a site with WordPress.com yet
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Hi there,
You canceled your plan on April 24. Refunds usually take about 10 business days to appear in your account, and it can also take longer if you are with a non-US bank.
Please wait a bit more, and if you’re still not seeing the refund, you can follow up with your bank directly by providing them the transaction ID that appears in the refund receipt as a reference.
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Hi there,
As I mentioned in my reply to your previous post, refunds may take more than 10 days to appear in your bank account if you’re with a non-US bank.
Please follow up with your bank directly by providing them the transaction ID that appears in the refund receipt as a reference.
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Its been more than 10 days, i haven’t received my WordPress credits that i used for purchasing pro plan ,please refund my credits as soon as possible
WP.com: Yes
Correct account: Yes -
After processing, refunds usually take about seven to ten business days to appear on your statement. For credit card refunds, it could take up to 1-2 billing cycles for the refund to show up. International refunds can take even longer to reach you. Your financial institution is going to be able to tell you when to expect the refund and how it will be listed on your statement – https://wordpress.com/support/refunds/
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There is no refund of my WordPress credits till now, its been more than 15 days, i have canceled my subscription but its not shown in my account
WP.com: Yes
Correct account: Yes -
There is no need to create duplicate threads. You already got answered 4 days and also 2 weeks ago by Staff, https://wordpress.com/forums/topic/i-dont-receive-my-credits-after-cancelation-the-subscription/
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I have raised complaints of my refund many times, but didn’t get my WordPress credits till now. even its been more than 15 days of cancelation of pro subscription, and a staff member is saying that don’t make multiple threads. This is just getting worst
WP.com: Yes
Correct account: Yes -
Hi there,
Have you followed up with your bank, as I’ve suggested in my reply to your previous topic? Here’s that topic:
https://wordpress.com/forums/topic/i-dont-receive-my-credits-after-cancelation-the-subscription/
Please reply to this topic instead of creating a new one, as this makes it harder to follow up with you and help you resolve your issue.
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Hi!
I understand from this thread that you have your money refund, but that you had spent paid credits and would like those to be added back to your account.
I’m not sure about any policies on “recycling” paid credits after purchasing something with them and canceling, but we’ll look into this for you.
Also, are you able to reply to this thread, or do you get the same error?
Error : Your reply cannot be created at this time
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