i don't see my billing and the new premium theme is not activated

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  eurobusinessmedia · Member · Sep 30, 2014 at 1:51 pm

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  I’ve just tried to purchace a premium theme; however it neither shows at my billing history; nor among my tools.
  I’ve already entered the credit card info twice – and don’t want to be charged for the same thing twice

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 30, 2014 at 7:50 pm

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  Hi there,
  Please confirm exactly which premium theme you are trying to purchase. Please also confirm exactly which blog URL starting with http:// you are trying to purchase it for.

  Note that I have tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond.

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  gracejiyoung · Member · Oct 2, 2014 at 9:33 pm

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  Hi there,

  I see that you purchased the Premium Theme: Chronicle on the site: eurobusinessmedia.wordpress.com and the theme has been applied. The charge only went through once.

  You can view/print/email your receipts for any transaction by going to Store > Billing History in your Dashboard. The direct link can be found here:

  https://eurobusinessmedia.wordpress.com/wp-admin/paid-upgrades.php?page=billing-history

  Please let me know if you have any questions!