I don´t see my web site, i renewed the domain but i don´t see my website

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  nomeolvidedevos · Member · Sep 3, 2021 at 12:30 pm

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  Good Morning,
  I just renewed the domain nomeolvidedevos.com, with the payment link they sent me (https://manualpayments.wordpress.com/?u=86ff7eaa47)
  but when entering the site I am not seeing my site. I am seeing a totally different website than my blog. What happened? I need to see my website since I have already renewed

  Site: http://www.nomeolvidedevos.com.
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  deancroyal · Staff · Sep 3, 2021 at 2:16 pm

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  Hi there – Is this the website that should be visible at the domain you just renewed? https://nomeolvidedevos.wordpress.com/

  Let us know.

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  nomeolvidedevos · Member · Sep 3, 2021 at 2:36 pm

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  Hello there,
  Exactly.
  The site https://nomeolvidedevos.wordpress.com/
  It must be visible on http://www.nomeolvidedevos.com that I just renewed.
  On the other hand, at https://nomeolvidedevos.wordpress.com/ I am not seeing all the posts made after 2016, when I buy the new domain http://www.nomeolvidedevos.com

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  staff-doublebassd · Staff · Sep 3, 2021 at 3:17 pm

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  Hi there,

  I checked the domain status and it appears the domain is currently hosted with Sharktech and the nameservers are pointed over to them:

  ns1.above.com
  ns2.above.com

  If you want to keep your domain hosted elsewhere but use it with your WordPress.com site, you’ll need to change the domain nameservers at your domain host, and point them over to WordPress.com. Our nameservers are:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  Then, you’ll need to purchase the mapping subscription upgrade as a part of a paid plan so that you can map your domain over to your WordPress.com site.

  For instructions on both processes, please visit our support page:

  https://en.support.wordpress.com/map-existing-domain/

  Of course, you can always transfer the domain back to WordPress.com so that both your domain and your site are hosted here:

  https://en.support.wordpress.com/incoming-domain-transfer/

  On the other hand, at https://nomeolvidedevos.wordpress.com/ I am not seeing all the posts made after 2016, when I buy the new domain http://www.nomeolvidedevos.com

  I am not seeing any posts created after 2016 either. Did you have another site hosted outside of WordPress.com with this content?

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  nomeolvidedevos · Member · Sep 3, 2021 at 4:55 pm

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  I want to get the money back for the purchase of the domain http://www.nomeolvidedevos.com
  I can not continue paying more things to assign the DNS of the wordpress domain

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  staff-blorbo · Staff · Sep 3, 2021 at 6:13 pm

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  I have canceled and refunded this as requested.