I don’t see my website on this account
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I am trying to purchase a storefront via woocommerce for my website which is hosted by Godaddy. When I tried to log into woocommerce with wordpress, my username and email wasn’t recognized and when I logged into google it created this account. This account and my account that runs my website are the same email yet they are distinct somehow. How can I fix this?
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Hi there,
Could it be that you’re talking about a WordPress.org account versus WordPress.com? These are independent of each other and you’d need a WordPress.com one to make purchases on WooCommerce.
If you’d like to read more about the differences between WordPress.com and WordPress.org, have a look at this page:
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No, I have not been on WordPress.org. I am supposed to have a deal with Woocommerce given my subscription on Godaddy. I already have a lot of premium addons with my Woocommerce plugin but I can’t purchase anything like storefronts on woocommerce directly because I am not logged into Woocommerce’s site. Their site does not recognize my Goddady hosted WordPress account. I tried using the email that’s connected to that site but it did not recognize it as a WordPress account. Its a google account so I logged in with google to see if that would work, but it created this account instead.
It looks like I have two distinct WordPress accounts with the same email.
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WooCommerce uses WordPress.com’s account system, which is entirely separate from your self-hosted WordPress site.
So, at WooCommerce.com, use the
reaganakWordPress.com account that you’re logged in to right now. -
Okay, so if I am to purchase a storefront with this account, how can I give my separate GoDaddy hosted WordPress site access to it?
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You’ll log in to WooCommerce.com itself with your WordPress.com account.
When you purchase the theme, you’ll be given instructions on how to install it and attach the license to your self-hosted WordPress site.
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