I don’t think the refund amount is coming in.

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  cakemilk47 · Member · Jul 9, 2020 at 11:46 pm

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  I asked for a refund a month ago, but I don’t think the refund amount is coming in.

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  kokkieh · Staff · Jul 10, 2020 at 6:57 am

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  Hi there,

  We processed your refund on 7 June. You can see the receipt with a transaction ID from our payment processor here:

  https://wordpress.com/me/purchases/billing/

  Please follow up with your bank and provide them with that transaction ID so they can check for the refund on their system. If they need a ARN number, let us know and we can send you that via email.