I don’t want my account to automatically renew

  • Unknown's avatar
    mckinneymilford · Member ·

    Well closing this account stopped the automatic charges from renewing this account

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Your site is not hosted with WordPress.com but instead a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

    We cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. But, I can get you pointed in the right direction.

    Cancelling your WordPress.com account will have zero impact on your site triodoesit.com and any billing arrangements you have with that hosting provider – which appears to be Bluehost. We also don’t have any subscriptions or paid items tied to your WordPress.com account, so you should reach out to Bluehost for help if you want to cancel your website hosting.

    You can reach them here: https://www.bluehost.com/contact

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