I forgot i had this subscription.

anxietysocialclubb · Member · Jan 8, 2018 at 6:43 pm
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forgot i had this account until it auto renewed. can i get a refund, thanks

The blog I need help with is: (visible only to logged in users)
avydun · Staff · Jan 8, 2018 at 6:56 pm
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If the renewal that happened is not older than 30 days, you can cancel on this page https://wordpress.com/me/purchases and get a refund.

I am also tagging the post with “modlook” for the WordPress.com staff’s attention.
staff-zinnia · Staff · Jan 8, 2018 at 7:26 pm
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Hi –

Yes, we can help with a refund. First, you’ll need to cancel the payment dispute. Once that is cleared up we can release the funds.
anxietysocialclubb · Member · Jan 8, 2018 at 7:47 pm
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okay, ive canceled the payment dispute, now what?
anxietysocialclubb · Member · Jan 8, 2018 at 8:54 pm
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strikebuys, that just takes me to my order history :(
timethief · Member · Jan 8, 2018 at 10:09 pm
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@anxietysocialclubb

Please see here https://en.support.wordpress.com/payment/chargebacks/ and follow through on what Staff ie. lizkarkoski said above.
anxietysocialclubb · Member · Jan 8, 2018 at 11:41 pm
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I saw that page but unfortunately there’s nothing in my purchases section, the charge only shows up in billing history where there is no refund option :(
avydun · Staff · Jan 9, 2018 at 3:23 am
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anxietysocialclubb, please wait for lizkarkoski’s reply.
staff-zinnia · Staff · Jan 9, 2018 at 6:17 pm
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Hi – The refund has been processed for $35.88. These funds should reach you in about ten days.
anxietysocialclubb · Member · Jan 9, 2018 at 8:09 pm
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thank you liz
staff-zinnia · Staff · Jan 10, 2018 at 4:31 pm
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You are welcome! Take care :)

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