I forgot my old account password and I can't restore it

  • Unknown's avatar

    From long time ago I have account registered with following blog: h4cky.wordpress.com associated with my account, but the problem now is that i don’t know my password nor which email address I used to register my account. So how I can take my account back? In my old blog there is link to my the blog at my own hosting http://www.i-georgiev.net.

    Sincerely,
    Ivelin Georgiev
    Blog url: http://h4cky.wordpress.com

  • Unknown's avatar

    In order to help you get access to your blog Staff need one of the following things in order to correctly identify you as the blog owner:

    1. the email address associated with the account or revealing what that associated email address was

    2. the wordpress.com API key for your account. This was included in your welcome email with a note to keep it safe. Please do not post the API key here.

    3. if you have purchased any upgrades for the blog a transaction number

    As you will need Staff help I have flagged this thread for their assistance.

  • Unknown's avatar

    Hello i found which email address i’ve used to register my account, thank you @timethief :)

  • Unknown's avatar

    I have the same problem: From long time ago I have account registered with the username “renatosiqueira”: renatosiqueira.wordpress.com
    My problem is that I forgot my password and dont remember which email address I used to register my account. I was a teenager student when I create my account, but today I am a Online Marketing Professional and I need my account very, very much…

    Sincerely,
    Renato Siqueira
    Blog url: http://renatosiqueira.wordpress.com

  • Unknown's avatar
  • Unknown's avatar

    @conectado
    Please see what I posted above and note I have flagged this thread for Staff attention.

  • Unknown's avatar

    Ok, I will wait. Thanks.
    I need my account very much.

  • Unknown's avatar

    We Volunteers cannot predict how long it will be for Staff to respond to this thread. I posted exactly what they need from you above. It’s the weekend and for the last year Staff have been only infrequently seen addressing issues on this support forum on weekends.

  • Unknown's avatar

    Hey @conectado,

    If you have access to any of the items that @timethief mentioned above, please contact us via support [at] wordpress [dot] com so we can help you regain access to your account. For your convenience, I’ve duplicated these items below:

    1. the email address associated with the account or revealing what that associated email address was

    2. the wordpress.com API key for your account. This was included in your welcome email with a note to keep it safe. Please do not post the API key here.

    3. if you have purchased any upgrades for the blog a transaction number

    If you do not have access to any of these items, I’m afraid we won’t be able to be of any help. To protect our user’s privacy, we require verification of account ownership to make any changes to account information. If we aren’t able to verify account ownership, then there’s nothing we can do.

    Best,
    P.

  • Unknown's avatar

    I have a problem: From long time ago I have account registered with the username “renatosiqueira”: renatosiqueira.wordpress.com but I forgot my password and dont have access to old email which I registered my account. I think the email address was (email visible only to moderators and staff). I dont have access to this address from a long time and because this I cant retrieve my password. What can I do? I was a teenager student when I create my account, but today I am a Online Marketing Professional and I need my account very, very much…

    Sincerely,
    Renato Siqueira
    Blog url: http://renatosiqueira.wordpress.com

    I already send a mail to support (at) wordpress (dot) com but they dont answer me…

  • Unknown's avatar

    The email was “renatokiddo (at) gmail (dot) com”

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