I forgot my password and after changing it on wordpress.com I still can't log in

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  dsltuition · Member · Sep 16, 2015 at 9:31 pm

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  RE: http://dsltuition.co.uk/blog/

  Hi, I forgot my password and tried to get a reset email sent to me. When I click on the reset password link it says that an email has been sent but nothing arrives in my inbox.

  I’ve successfully changed the password on your wordpress.com site but when I try to login on my http://dsltuition.co.uk/blog/ (wordpress blog site) my new password doesn’t work.

  Please help?

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  kokkieh · Staff · Sep 17, 2015 at 8:06 am

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  Hi there. The site at http://dsltuition.co.uk/blog/ is not a WordPress.com site, but a self-hosted WordPress.org site and as such the WordPress.com password reset won’t work for you. WordPress.com and WordPress.org are completely separate and different: http://en.support.wordpress.com/com-vs-org/

  You will need to post in the WordPress.org forum or contact your web host (GoDaddy) directly to regain access to your site’s dashboard. http://wordpress.org/support/ If you don’t already have a username on that forum, click the register button in the upper right corner so you can post in that forum.

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  supernovia · Staff · Sep 17, 2015 at 11:33 pm

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  Hi @dsltuition — since you’re managing and supporting your own installation of WordPress, you’ll want to use the WordPress.org/support forums for help with this one.

  Also, while we can’t support the site (as it is not here on our servers) this link from the codex may help. If you aren’t comfortable or don’t have backups, be sure to ask your host or a contractor for help:
  http://codex.wordpress.org/Resetting_Your_Password

  Best wishes!