I got a renewal email… but I can't see any purchases in my account?
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Hi, I got an email with the subject line:
‘Your WordPress.com domain mapping subscription for you-are-unlimited.com renews soon’
When I log into my account like I am right now… i don’t see anything in the Manage Purchases or Account settings. I have no credit card info to remove. But the email says my card will soon be charged…
I don’t know what to do? Please help… thanks!
The blog I need help with is: (visible only to logged in users)
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Hello!
As I am not a staff member, I cannot see your account, but going to you-are-unlimited.com, it appears that it is not a site that is being hosted anywhere. Is it a site you had and deleted?
Either way, I’m going to tag a MODLOOK on here, as they will be able to access your account and see what the charge is.
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Hi there,
That domain is mapped by a different WordPress.com username account. You will need to be logged in as the account that owns that upgrade to make any changes to it.
If you don’t remember the email address or password for the other account, you can see our recovery options here:
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