I got an e-mail for something that I had paid but canceled for?

  • Unknown's avatar

    About a few weeks ago, I purchased WordPress Premium at $99. Shortly after, I canceled it for a renewal, yet it canceled the plan completely. This was not my intention. If I had already paid for the year, whether or not I cancel, I should still have the plan for this year. I got an e-mail now saying that on the 6th of this month, I’ll be charged $99. However, due to financial situation(s) I don’t actually get my paycheck until Thursday.

    Why am I being charged for it again? Am I not able to, for some reason, keep this year since I’d already paid for it?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    @smkuplevatsky

    At present, you only have a Domain Mapping Upgrade for kuplevatsky.net associated with your account, and it was purchased on 2015-03-23.

    All other transactions have been successfully voided or refunded:

    https://wordpress.com/me/billing

    There are no upcoming charges for your account.

    If I’ve misunderstood the issue, or if you have any other questions, please let me know.

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