I got an unknown charged from WordPress, who can I contact for help?
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As title, thank you!
The blog I need help with is: (visible only to logged in users)
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Hi there, you can look up the charge here https://wpchrg.wordpress.com/
If you need more help with this afterwards, please post back in this forum thread. Thanks!
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ok thanks.
But I still need help, because I supposed to got a refunded, not charged…And the domain mapping function already stop from that day. And I check my credit card record, there is no any refund record.
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Howdy!
I see that you previously mapped haoapp.org to your account and cancelled the renewal on 10/27/16. The refund was not processed on our end when you cancelled the auto renewal.
I’ve manually processed the refund. It should arrive in your account within 7 business days. Thanks for getting in touch about this – please let me know if there’s anything else I can assist you with.
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