I got charged for the personal account said i had a credit of $46 and I wanted to purcshase the premium account but didnt let me.

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  abigailnavarro174726888 · Member · Nov 27, 2018 at 5:24 am

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  I made a purchase for $46 for the premium account the payment went thru but in doesnt appear in my word press account.

  The blog I need help with is: (visible only to logged in users)

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  neelgajjar · Member · Nov 27, 2018 at 5:31 am

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  Hi,

  I’ve tagged this thread with modlook to bring it to the attention of a member of staff. They should be able to check the logs to see what’s happening.

  Please keep patience while someone from support staff gets back to you.

  Thanks

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  kokkieh · Staff · Nov 27, 2018 at 6:46 am

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  Hi there,

  Our logs show the Personal Plan was added to your site, but that you cancelled it again after a few hours.

  I have restored the plan to your account.