I had a web site to show my art only and perhaps receive emails. Now disappeared

  • Unknown's avatar
    dengellenner · Member ·

    My old web site and domain have been taken off line. I paid for both and had auto renewals and Go Daddy has my domain, DarleneEngellennerArts.com.
    How to I get them back and delete this email account that is freel

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    dengellenner · Member ·

    No it is http://www.DarleneEngellennerArts.com and the web site was done on wordpress and the domain is with Go Daddy. I had auto renewal on the paid account with WordPress. GoDaddy said it is to do with WordPress and they will open access when needed. It should be on the original website though?

  • fstat · Staff ·

    Hi there,

    Your website is actually using the WordPress.org software and is hosted by a different provider (GoDaddy).

    WordPress.org is the same foundational software we use here at WordPress.com, but it’s set up a little differently. Because of this, the specific help you may need can be different. To get the most appropriate help for your issue, I’d recommend posting your question in the official WordPress.org support forums, which you can find here: https://wordpress.org/support/forums/.

    That said, I would also like to mention an alternative for you. You can migrate your website to WordPress.com. We are a managed-hosting platform, which means we take care of all the maintenance and security tasks so that you can focus on creating content for your website. We also offer dedicated WordPress support through both email and live chat to ensure your questions or issues are handled promptly and efficiently.

    If this sounds like something that could interest you, we’ve built an easy-to-use tool specifically for migrating WordPress sites from other platforms to WordPress.com. You can learn more about how to use this tool here: https://wordpress.com/support/import-using-move-to-wordpress-com/

    You can also take a look at our various plans and what they offer on this page: https://wordpress.com/pricing/

    If you have any other questions or if there’s anything else you’d like to discuss, don’t hesitate to let me know.

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