I had canceled my subscription and got charged again

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  leoaceves · Member · Apr 13, 2023 at 6:07 pm

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  I had canceled my subscription a while back ago, and they charged me again . Need my money back and please cancel completely, I am no longer in business

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Apr 13, 2023 at 10:38 pm

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  @leoaceves I don’t see recent charges on this account. Can you log out, then log in with the email address that gets receipts and renewal reminders? You should be able to manage your purchases here at that point. But if not, please get in touch again when you’re in the right account, either by replying here or by starting a request with direct support.