I had to cancel jetpack because it didn’t work from bluehost

unitymvmt21 · Member · Feb 25, 2022 at 3:13 pm
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it says my domain is already registered but won’t let me access it. can you help me figure this out

WP.com: Unknown
Jetpack: Yes
Correct account: Unknown
staff-blorbo · Staff · Feb 25, 2022 at 5:48 pm
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What is the domain you’re trying to access?
unitymvmt21 · Member · Feb 25, 2022 at 5:53 pm
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UnityMvmt.world
staff-blorbo · Staff · Feb 25, 2022 at 6:00 pm
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Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

But, in this case, I recommend contacting Bluehost: https://www.bluehost.com/contact
unitymvmt21 · Member · Feb 25, 2022 at 8:34 pm
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It says it’s already mapped to a WordPress.com site
staff-sheva · Staff · Feb 25, 2022 at 9:29 pm
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Hi @unitymvmt21,

At the moment, your unitymvmt.world domain is pointing to GoDaddy. If you would like your domain to load your unitymvmt.wpcomstaging.com site on WordPress.com, you’ll need to login to GoDaddy update its nameservers to the following:
```
ns1.wordpress.com
ns2.wordpress.com
ns3.wordpress.com
```
Hope that helps.
unitymvmt21 · Member · Feb 25, 2022 at 10:23 pm
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I did that still the same issue
staff-blorbo · Staff · Feb 25, 2022 at 10:25 pm
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https://unitymvmt.world/ is loading a WordPress.com Business site for me.

When a domain is registered or altered, there is a process called propagation, where information about the domain name is passed to internet service providers all over the world. This process can take up to 72 hours (though usually much less). During that time, your domain may not be available, may go to its old location, or you may receive a warning message in your browser about “redirect errors.”

If you still have trouble viewing the site after 24 hours have passed, please try clearing your browser’s cache: https://www.refreshyourcache.com/

If that doesn’t work, try clearing your local DNS cache: https://www.whatsmydns.net/flush-dns.html
unitymvmt21 · Member · Feb 25, 2022 at 10:27 pm
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I had it all linked to my profile and was building but when bluehost went to crap I canceled bluehost and disconnected the jet pack and now it says I don’t have a site and when I try to creat a new one using my domain it says that it is already mapped to another WordPress site.
staff-blorbo · Staff · Feb 25, 2022 at 10:32 pm
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Ah ok, that’s because https://unitymvmt.world belongs to a different account here, not the one you’re currently logged in under.

If you do not recall the password for the correct account, we have some options for you at https://wordpress.com/support/account-recovery/
unitymvmt21 · Member · Feb 25, 2022 at 10:33 pm
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How did it get into another account? That’s my account that I put in.
staff-blorbo · Staff · Feb 25, 2022 at 10:34 pm
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The account you’re currently logged in to did have access to the site at one time, but was removed.

There are other users on the site, but your account is not currently one of them.
unitymvmt21 · Member · Feb 25, 2022 at 10:35 pm
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How do I make it one of them?
staff-blorbo · Staff · Feb 25, 2022 at 10:52 pm
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Any one of the Administrators on the site currently, there are 5, can add you to the site: https://wordpress.com/support/user-roles/#adding-users-to-your-site
unitymvmt21 · Member · Feb 25, 2022 at 10:53 pm
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Thank you problem solved

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