I had Woo Commerce on my website the last time I logged on. I cannot find it to update some products

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  cultivatetaste · Member · Jun 3, 2020 at 9:52 pm

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  I cannot find WooCommerce on my website but never had that issue before today. It is like it disappeared yet according to you I cannot upload woo-commerce because it is there. Where is it? I have product in my store yet when I go to my website it says no product uploaded. Where did it go?

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  staff-mckluskey · Staff · Jun 4, 2020 at 8:55 am

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  Hi there!

  What’s the address of the site you’re looking for?

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  cultivatetaste · Member · Jun 4, 2020 at 1:21 pm

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  https://cultivatetaste.com/store/ the shop has the sections but nothing in each section there was items in each section and I cannot see in the back end my woo commerce area to amend, add, or subtract from the commerce area.

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  staff-doublebassd · Staff · Jun 4, 2020 at 7:35 pm

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  Hi there,

  Yeah, WooCommerce isn’t activated on the site.

  If you are trying to getWooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site you can open a ticket while logged into your account at:

  Contact us

  But, if your site is self-hosted and built using the WordPress.org open software, you’ll need to seek assistance from their forums which can be found at:

  https://wordpress.org/support/plugin/woocommerce

  These forums are for WordPress.com hosted websites. If you want to know the difference between the two, you can find more information in this document:

  WordPress.com vs. WordPress.org

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  cultivatetaste · Member · Jun 4, 2020 at 8:20 pm

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  I had woo commerce on my website before with no issues. I had it all of May, but June happens and I do not have my webstore anymore. That is the issue. What happened? I know I did nothing to it. I just suddenly change from having my product to not having my product. I successfuly fulfilled an order on there May21, 2020. I did edit on a few things on the webstore, but they were still on there for almost a week with no issue. June comes around and no webstore.

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  cultivatetaste · Member · Jun 4, 2020 at 8:21 pm

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  I have had woo commerce for several years with no issue actually

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  cultivatetaste · Member · Jun 4, 2020 at 8:33 pm

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  I have successfully edited products in my store for years with no problem. When I edited my product in May it was the same things I have done successfully for years on my webstore.

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  staff-zinnia · Staff · Jun 4, 2020 at 9:05 pm

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  Please sign in to contact the WooCommerce support team via https://woocommerce.com/contact-us/ .