I hate not being able to REALLY contact proper customer support!!

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  jlynn39 · Member · Apr 14, 2021 at 9:16 pm

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  I just want to know if I switch to the most basic plan, paid plan, will I be able to include videos in my posts?? Will my address stay the same? I’m not tech savvy enough to need bells and whistles. I just want to include videos in my posts.

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  staff-blorbo · Staff · Apr 14, 2021 at 9:26 pm

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  We offer forum support for all users on our free plan, email support for all customers with paid plans, and live chat support for all customers with Premium and higher annual paid plans: https://wordpress.com/support/help-support-options/

  Visiting https://wordpress.com/help/contact will always connect you with the highest available support option for your plan.

  As for uploading videos, you’ll need at least the Premium plan: https://wordpress.com/pricing/

  Each paid plan includes a free domain registration, mapping, or transfer, which you don’t have to use if you want your site’s address to stay the same.