I have 2 sites created and I was billed twice

  • Unknown's avatar
    thibaultew · Member ·

    Hello

    The payment system bugged and I got billed twice for the same site and wordpress created 2 sites. I am lost because I have only 1 domain and it is not connected to the right site. Can you clean this up?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I just checked our records and noticed you were charged only once, and it’s been refunded already, as you canceled the subscription. You can see the refund receipt at https://wordpress.com/me/billing

    We can move subscriptions between sites for you. If you’d like to upgrade again, please use the button below and choose the site you would like to upgrade:

    After upgrading, you can follow the instructions below to add the domain you already own:

    WP
    Domains » Connect a Domain
    in WordPress.com Support
    5 min read
    If you already own a domain name with another provider, you can use that domain with your WordPress.com site. Once you complete the steps below, instead of your site address being something like yourgroovysite.wordpress.com, your site’s address will be something like yourgroovydomain.com. Follow the steps in this guide to keep your domain registered with your current provider and use it to show

    Feel free to let us know if there’s anything else you need and we’ll be happy to help.

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