I have 2 word press accounts and can't access the new website on WP.
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I think I have duplicate Word Press accounts. I am designing a new web site and can only access it through the email sent to me from WP. Need Help!
The blog I need help with is: (visible only to logged in users)
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Hi there,
Can you provide me the link to the site that you want to edit? I’ll check to see what account it is in.
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http://vabeachshabbychic.com/wp-admin/about.php
This is the link from my email. Only way I can get into site. Thanks -
That is not a WordPress.COM blog. That’s a WordPress.ORG blog hosted elsewhere. Contact your web host.
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Hi there,
As @raincoaster mentioned, that is a WordPress.org site. To clear up any confusion, WordPress.com and WordPress.org are two different entities. At WordPress.com, we provide hosting, support, and tons of features for blogs. Users also have the option to purchase a variety of upgrades to customize the look and feel of their blog. WordPress.org is a software for self-hosted sites. With WordPress.org, users are provided access to all backend files and can upload custom themes and plugins.
Check here to learn more about the difference between WordPress.com and WordPress.org:
Because your site is self-hosted with a different provider, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue.
You can find support for your self-hosted WordPress site here:
If you need professional help for your self-hosted WordPress site, please check out these sites:
http://werkpress.com/
http://jobs.wordpress.net/
http://wpcurve.com/You may also wish to contact your host’s support team for more assistance.
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