I have a charge in my cart. Is it for real?

  • Unknown's avatar

    I want to cancel anything that is not free. I cannot find any plans to refund under plan, unless you count the jetpack page. I am scared that my cart thing will go through, even though the jet pack page only has a fake credit card.

  • Hi there,

    You haven’t bought anything from us.

    If you’ve at some point added a paid Jetpack plan to the cart, you’ll see a reminder to complete purchase in the dashboard, but you haven’t been charged – it’s impossible for us to charge you unless you complete the checkout process and provide us with payment details.

    If you no longer want to buy a paid Jetpack plan, you can click on that notice to complete your purchase, and just delete the items from the cart.

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