I have a complaint

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  skeltonhistorygroup · Member · Mar 11, 2020 at 11:10 am

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  I do not want to speak to a forum member. I want to be put in contact with Customer Services staff at WordPress.com

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  staff-doublebassd · Staff · Mar 11, 2020 at 11:57 am

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  Hi there,

  How can we assist you?

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  skeltontownscapeheritage · Member · Mar 11, 2020 at 4:19 pm

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  I’ve resolved the immediate problem. I was trying to login using an e-mail address to which WordPress had previously sent me e-mails. When I first attempted this I was told the password was incorrect, implying that the e-mail address was valid. Upon asking for a Password reset, and attempting to re-login, I was now told that the e-mail address was not registered as an account. Upon double-checking the Password reset e-mail, I spotted that the account id was the e-mail address without the @gmail.com. A further login attempt, omitting the @gmail.com and using the newly set password, worked fine. I’m a happy bunny!