I have a completed sale that stays in processing, even though I’ve changed it to completed

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  frankelso · Member · Jul 6, 2022 at 9:32 pm

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  What do I do? I have tried at least 3 times to mark this sale as completed, and it keeps coming back as ‘processing.’ How can I get it to change?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Jul 7, 2022 at 6:17 am

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

  Please contact support for the WooCommerce plugin you’re using directly for help with this.

  https://wordpress.org/support/plugin/woocommerce/

  For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/