I have a e commerce website hosted on wordpress but want to change it to a theme

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  gabrielleburbary · Member · Jan 29, 2016 at 3:48 am

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  Hello, My name is Gabrielle Burbary and I am the owner of Bella Gemelli.com, an e commerce shopping website hosted by wordpress. Im very confused about how to change the theme for that website, because as of right now it is just a custom built site and we would like to change it to a classico theme. I don’t believe that this is the correct account that my company Bella Gemelli is under. When I go to http://www.bellagemelli.com/login it allows me to login, but when i try to use the same login here to get support it does not work.

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Jan 29, 2016 at 3:54 am

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  https://www.bellagemelli.com/ – is a WordPress.ORG install and is not hosted on WordPress.COM – that is why your .bellagemelli.com/ login will not work here – your site is independent of WordPress.COM

  For more on the difference: http://support.wordpress.com/com-vs-org/

  for help

  The site you are asking about does not seem to be hosted on WordPress.COM so you need to make friends over at WordPress.ORG the keepers of the software you are using.

  https://en.forums.wordpress.com/topic/7-things-to-know-before-posting-in-wordpresscom-forums?replies=1

  This site is for support of sites hosted on WordPress.COM. You should address your questions to WordPress.ORG the keepers of the software you are using: http://wordpress.org/support/

  The forum at WordPress.ORG is not connected to WordPress.COM so you will need to open an account at .ORG if you do not already have one. You may use the same email at WordPress.ORG as you do at WordPress.COM.

  For more on the difference: http://support.wordpress.com/com-vs-org/

  If you are asking for help with a WordPress.COM site then we need a link to that site to give you accurate help.