I have a service error:There was a problem getting the configuration information

  • Unknown's avatar

    In the dashboard of juliedemo.wordpress.com there is a box in the middle that usually has an “introduction to wordpress.com.” My dashboard shows a black box with the words: service error:There was a problem getting the configuration information. Please try. (it stops here so cannot read the rest of the error)

    This could be something to do with another error that I have, which is, I have a category that does not give me the option to delete, nor does it have a checkbox on the side. I presume this happened when I was trying to delete a load of categories and the ones I deleted kept coming back a few seconds later and the ones that I added disappeared.

    Something has obviously become corrupted and needs to be realigned of sorts. Can anyone help? I am about to revamp the whole site so don’t want any further strange errors coming up!
    Blog url: http://juliedemo.wordpress.com/

  • Unknown's avatar

    Thank you for correcting my service error – it is now showing the intro to wp.

    But if anyone can help with the category error I would appreciate it. I have searched the forums and can only find people saying they had to re-install their WP so lost all their data, which I don’t want to do!

  • Unknown's avatar

    As the outstanding error does not match the title I am closing this post and adding a new one.

  • The topic ‘I have a service error:There was a problem getting the configuration information’ is closed to new replies.