I have a site and email verified but when I go to log in it says I do not.

  • Unknown's avatar
    clemsontattoocompany9f30465fd3 · Member ·

    I have ClemsonTattooCompany.com domain purchased.
    It should be set up with (email visible only to moderators and staff)
    But it will not let me create / edit my domain when I log into the account it says that domain is purchased but it is me.

    I don’t have a site with WordPress.com yet

  • staff-95percentghost · Staff ·

    Hi! I definitely understand the confusion. You’re logged in on WordPress.com with this username: clemsontattoocompany9f30465fd3, and you can see the email address associated with this username here:
    https://wordpress.com/me/account

    I do also see the domain clemsontattoocompany.com is indeed registered through WordPress.com; however, it is not associated with this username clemsontattoocompany9f30465fd3 as this account doesn’t have any purchases associated with it.

    Do you have any other email address that you might have used? If so, have you received your WordPress.com payment receipt(s) to that email address? If you have, then it means two things:

    1. Your domain name is associated with that WordPress.com account, and your other email address.
    2. Potentially you can have set the email address you mentioned in your message above as the “domain contact” address, which is a separate thing to the WordPress.com account:
      https://wordpress.com/support/domains/update-contact-information/

    So, in order to start editing your site again, I would suggest first logging out of this account, using the “log out” button on the left side of this page:
    https://wordpress.com/me/account

    Then you can log in using your other WordPress.com account:
    https://wordpress.com/log-in

    I hope that helps, if you do have any other questions let us know!

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