I have a subscription , but where is it

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  pconolly · Member · Jun 23, 2024 at 12:25 am

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  Hi
  I Paid
  Total A$92.40
  I have not received a license for Jet Pack, and I am not able to activate the license from within the WP site. The user is correct, is the one which I purchased the license.

  What do I do?
  Regards
  Doa

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  pauljacobson · Staff · Jun 26, 2024 at 8:27 am

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  Hello @bmjja

  I see that the site you need help with is not hosted on WordPress.com. I recommend that you contact our Jetpack team for help with the Jetpack product you purchased. You can reach them through this contact form: https://jetpack.com/contact-support/?rel=support