i have a website, and i lost my passord,

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  johnnykangas · Member · Apr 10, 2018 at 10:46 pm

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  i have a website, and i lost my passord, but is not working, nothing comes to my email.
  wmedicalbrasil.com.br

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  pedalingpanda · Member · Apr 10, 2018 at 10:59 pm

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  Hello @johnnykangas, Pulling up your site and it does not appear to be hosted by WordPress.com.
  Two recommendations for you on this one:
  1) Your questions would be better suited for WordPress.org/support.
  2) You may need to contact you site host to get your password reset.

  For information regarding the differences in WordPress.com vs WordPress.org, head to https://en.support.wordpress.com/com-vs-org/

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  fstat · Staff · Apr 11, 2018 at 8:42 am

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  Hi there,

  Your site is not hosted by us (WordPress.com). It is using the self-hosted version of WordPress and it is hosted by Hostgator. Therefore, you need to contact them regarding your login issue.

  We’re only able to provide support for WordPress websites that are hosted by us. For help with a self-hosted WordPress site you can also ask over at the WordPress.org forums:

  https://wordpress.org/support/

  If you want to know more about the differences between WordPress.com and the self-hosted WordPress.org you can read this article:

  WordPress.com vs. WordPress.org