I have a website with wordpress.com now and have been using 24×7 for support. I have been having problems with them and today in loading new pictures onto my site. Do you have another support option?

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  mariahjoyfuljewel · Member · Sep 20, 2019 at 7:46 pm

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  I don’t want to change my site, just be able to make edits.
  It is https://www.joyfuljewel.com

  The blog I need help with is: (visible only to logged in users)

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  themagicrobot · Member · Sep 20, 2019 at 7:54 pm

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  You could always upgrade the WordPress.com site https://mariahjoyfuljewel.wordpress.com/ to a paid plan and then you could export the content and map or transfer the GoDaddy domain joyfuljewel.com to that WordPress.com site.

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  kokkieh · Staff · Sep 23, 2019 at 6:46 am

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  Hi there,

  24x7wpsupport has nothing to do with either WordPress.com or the open source WordPress software found on WordPress.org. That is a private company that sells their own WordPress hosting and support services, and as your site at joyfuljewel.com appears to be hosted with them, only they have the ability to help you with this.

  This forum can only help with sites hosted on our servers, and your site at joyfuljewel.com is not hosted with us so we cannot help with it here.