I have a wordpress website. I needed to deactivate it and now can't get back in to activate ag

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  sonjalea · Member · Aug 18, 2015 at 2:15 am

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  I manage a website http://www.FolsomPsychiatry.com. They have to legally change their name so I deactivated the site temporarily, and somehow took all admin powers away and now when I try to log in to activate it again, I only get the message it says there is no website. How do I get back in???

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Aug 18, 2015 at 2:41 am

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  folsompsychiatry.com is hosted by iPage and not by WordPress.COM
  Hosting provider: iPage
  WHOIS: Click Here
  IP Address: 66.96.147.155
  Name Servers:
  ns2.ipage.com
  ns1.ipage.com

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  timethief · Member · Aug 18, 2015 at 2:41 am

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  That site is not hosted by wordpress.COM and we do not provide support for it here.

  We provide support only for blogs hosted by wordpress.COM. We do not provide support for WordPress.ORG software installs. You are posting to the wrong support forum. We cannot help you.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page