i have a yearly credit card payment i want to cancel.

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  pazbarak · Member · Oct 18, 2022 at 7:02 am

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  please help… i don’t have any purchase in my account but still have a credit card payment of 348 ils every year….

  I don’t have a site with WordPress.com yet

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  ryrhino00 · Member · Oct 18, 2022 at 7:15 am

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  Please wait for help from Staff I put a modlook tag so they will reply

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  staartmees · Member · Oct 18, 2022 at 7:52 am

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  If that charge is made by wordpress.com, you can check it yourself at https://wpchrg.wordpress.com/

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  aleone89 · Staff · Oct 18, 2022 at 9:05 am

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  Hello there,

  I can’t see any charges on this account, so they could be generated from another account.

  I would recommend finding a transaction ID of the charge, which can be found as per: https://en.support.wordpress.com/billing-history/#retrieving-a-transaction-id

  This can be used with our helpful charge finder here: https://wpchrg.wordpress.com/

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  pazbarak · Member · Oct 18, 2022 at 9:42 am

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  thank you.
  found the purchase but it’s not for my website and i dont have a user ID to log in….

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  fstat · Staff · Oct 18, 2022 at 12:48 pm

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  If you have the transaction details, send them to us via the form linked below, and our Billing team will contact you.

  https://wordpress.com/wp-login.php?action=recovery

  Please DO NOT POST any transaction details in this public forum. Use the form I linked above.