I have accidently bought a domain name using my old free blog
-
Dear WordPress,
Could I apply for a refund. I have bought a domain name using my existing free blog. The problem is that the new domain name is now redirecting from my old blog which I intend to keep and I can’t find a way to separate them. Could I get a refund and my old free blog back and try again with a new profile.
Best
LaksThe blog I need help with is: (visible only to logged in users)
-
All the purchases at WordPress.com qualify for refund within the refund period. The refund period is 30 days for all purchases except for domain names/mapping it is 48 hours.
If you are within the refund period, you can request for refund over chat or email at : https://wordpress.com/help/contact
All the best,
-
Dear Yoga,
Thank you very much for responding swiftly. I have made another request has it has been less than 24 hours.
Best
Laks -
I have written to support but it re-posted on the forum again. I am not sure if I have done this right. Is there another way of reaching WordPress or do they action refund requests on forum?
- The topic ‘I have accidently bought a domain name using my old free blog’ is closed to new replies.