I have already deleted it and still got charged

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  kerryreddick · Member · Mar 6, 2014 at 10:51 pm

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  I was emailed about a WP blog that I had KerryReddick coaching and asked if I wanted it to be updated and I would be charged. I removed the site and asked to not be charged. I just got a charge on myBank Account.. I would really appreciate someone contacting me about this. I am not happy that this happened. Thank you.
  (email visible only to moderators and staff)

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  timethief · Member · Mar 6, 2014 at 11:02 pm

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  To disable autorenew, provided you are logged in under the same username account that purchased the upgrades go to > Store > My Upgrades and click the “disable auto-renew” link.

  Also provided you are logged in under the same username account that purchased the upgrades, you ought to be able to request a refund from your dashboard > Store > My Upgrades

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  http://en.support.wordpress.com/upgrades/#refunds
  Note: It takes from 1 – 2 weeks for the refund to be received.

  This thread is also tagged for a Staff follow-up. Please subscribe to it so your are notified when they reply.

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  evanwp · Staff · Mar 10, 2014 at 5:31 pm

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  Hi Kerry,

  I’ll follow up on this with you using your email request.

  Thanks!