I have been billed in paypal and the charge doesnt appear in my history
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Please help. I have unautherised charges on my paypal account that don’t appear in my history. please help urgently.
Also, is this really the place to contact WP support team? Its the only link i could find to communicate and it seems public which is not ideal.WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hello there,
Thank you for reaching out.
I can’t see a charge on this account, so I suspect it may be with another account.
We have this helpful tool whereby you can track down the charge, and request a refund. https://wpchrg.wordpress.com/
Please see this guide here on how to find a transaction ID: https://en.support.wordpress.com/billing-history/#retrieving-a-transaction-id
Please let us know if we can be of any further assistance with that charge.
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