I have been getting reports of people getting a permanent failure when trying to email me. Whenever

  • Unknown's avatar
    butterflybakery · Member ·

    Please help, my email has stopped and I’ve no notion how to get it going again, the below is a transcript of a chat session with GoDaddy Support. What do I need to do to get my email going again?

    GoDaddy support
    Let me take a look at your domains DNS and your email service.
    I ran a test on your mx records for your email service. I am not getting any records that are being assigned to your domains DNS. You will need to contact your hosting provider to update your domains DNS to (Priority:10 /host:@ /points to: smtp.europe.secureserver.net and (Priority:10 /host:@ /points to: smtp.europe.secureserver.net)

    ME
    And is this not you? Or would this have been the old wordpress site I had or is this something I need to contact google about?

    GoDaddy Support
    1:24 pm
    We are your domain registrar. You are hosting with WordPress. You need to contact WordPress for assistance

    The blog I need help with is: (visible only to logged in users)

  • staff-zinnia · Staff ·

    Howdy!

    butterflybakeryni.com expired back in March and was removed from your account in September once it failed to be renewed. This is why your email has stopped working.

    The domain is now in redemption. I’ve sent an email your way outlining the process to recover the domain.

    Please let me know if you do not receive this email.

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