I have been locked out of my account – No backup codes, no transaction ID

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  rendingdistance · Member · Aug 28, 2022 at 10:00 am

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  Hi, I’ve made this account just so I can ask about recovering my old one.

  I made my old account in 2015 and came back to it around 2020 – 2021, and wrote some personal stuff on it.

  However, my phone got stolen so I can’t acces my authenticator and I seem to have misplaced the backup codes somewhere.

  I have the original copies of the stuff I wrote on the site, and I still live in the place that the backgrounds were taken from.

  I also have my original activation key from 2015, but the account recovery form calls it invalid.

  Is there anyway to help me?

  Site: cainlimbo.wordpress.com

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  staff-ozmodiar · Staff · Aug 28, 2022 at 3:01 pm

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  Hi,

  Our options in a situation like this are fairly limited and you may not be able to regain access. But the best be to see if it is possible would be to reach out to our team at: passwordhelp@wordpress.com